FreeStyle, LLC Privacy Policy

Effective Date: August 1, 2020

This Privacy Policy applies to the FreeStyle, LLC (“FreeStyle, LLC”) website and online services accessible through FreeStyle App, including subdomains, (the “Service”) and details information we collect, use and disclose to third parties about our users, including you.

We collect and use your information internally and may disclose your information to third parties, outside of FreeStyle, LLC, in certain situations described in the Privacy Policy.

The Privacy Policy addresses two kinds of information: (1) Personal  Information; and (2) Anonymous Information. Personal Information  identifies you and includes, for example, a first and last name, telephone number, address, email address and other information that you  provide to us. Anonymous Information does not identify you and can be  combined with Anonymous Information about other users.

  1. What Information we Collect

We collect your Personal Information as follows:

We collect your first and last name, company name (if applicable), email address, telephone number, city and country, and any other information you choose to provide, which we associate with your Personal Information, when you  submit your information in order to access the Service (“Account”).

We record video and audio calls you make through the Service for training and customer service purposes and, as a result, collect your  image, voice and the content of any communication you make through these mediums.

We collect transaction information you provide when you make  purchases through the service, which includes credit card information  and the first and last name, company name (if applicable) and address of  the cardholder (“Transaction Information”).

We collect any Personal Information you provide when you contact us  with questions, provide us with feedback, participate in surveys,  voluntarily post in our blogs or participate in our community forum.

We collect your first and last name and email address when you  sign-up for the FreeStyle, LLC mailing list or newsletter or contact FreeStyle, LLC with questions.

We collect your Anonymous Information as follows:

We collect all Anonymous Information concerning how you use the  Service, such as metrics and other types of statistical data. For example, we collect anonymous statistics concerning demographic  information, user behavior, geographical location and technology used to access the Service.

We collect Service diagnostic information including logs, error  reports and events and the type, number, date and page relating to this  information.

  1. How we use your Information

We use Personal and Anonymous Information internally to provide the  Service to you, understand your needs and provide you with better  service, in particular:

To provide the Service to you, such as hosting and displaying  information, providing Service updates, improving or expanding the  Service and addressing technical issues.

To process and verify any payment you have permitted us to charge to the credit card associated with your Account.

To contact you in connection with your activities on the Service,  such as informing you of new features, conducting surveys or delivering  Service related announcements such as outages, suspensions or changes to  the Service. This contact typically will occur through an in-Service  pop-up message or email or both.

To establish and maintain your Account and to protect the security of your Account.

To provide customer support or to resolve customer issues.

To analyze demographics information about our users so we can better understand them.

To respond to inquiries from law enforcement and orders from courts  of competent jurisdiction or to defend our rights or the rights of  others.

  1. Third Parties we Disclose Information to

We disclose Personal and Anonymous Information to third parties, who  may be located in a foreign jurisdiction and subject to foreign laws, as  follows:

If you access an Account through a third party single sign-on, you  will also disclose certain Personal and Anonymous Information to that  third party. We recommend that you review such third party’s privacy  documentation to determine whether disclosure is acceptable to you.

FreeStyle, LLC may disclose your Personal and Anonymous Information to  our parent companies, affiliates, subsidiaries and contractors for  internal purposes, including uses related to the Service, improvements  to the Service and extending special offers to you. FreeStyle, LLC will at  all times disclose only the minimally necessary information to third  parties to facilitate provision of the Service.

FreeStyle, LLC may disclose your Personal and Anonymous Information to  third parties to process, store, manage or organize Personal and  Anonymous Information and to perform services on behalf of FreeStyle, LLC during which Personal and Anonymous Information is disclosed.

We disclose your Transaction Information to third parties for payment processing and fraud prevention purposes.

FreeStyle, LLC may disclose your Personal and Anonymous Information to  respond to inquiries from law enforcement or to defend our rights or the  rights of others.

We never sell your information to third parties or provide your information to third parties for direct marketing purposes.


  1. Cookies and JavaScript Beacons

The Service uses Cookies, JavaScript beacons and similar technologies  to collect certain Personal and Anonymous Information, as described  above. A cookie is a small file we place on your computer, which acts as  a unique identifier. A cookie does not allow us access to your computer  or any information about you, other than the information you choose to  share with us. By declining to accept cookies or by disabling JavaScript  you will not have access to certain Service features.

  1. California Do Not Track Disclosure

Do Not Track, or DNT, is a web browser setting that requests that a  web application disable its tracking of you. When you turn on the DNT  setting in your browser, your browser sends a special signal to  websites, analytics companies, ad networks, plug in providers, and other  web services you encounter while browsing to stop tracking your  activity. We do not collect Personal Information about your browsing  activities over time or across third-party websites or online services.  Since we do not collect your Personal information across the web, we do  not currently respond to Do Not Track and similar signals originating  from your web browser.


  1. Information Storage and Retention

While FreeStyle, LLC is a United States company, the data you provide through  the Service is stored and processed by third parties in countries around  the world. You authorize FreeStyle, LLC and third parties acting on FreeStyle, LLC’s behalf to use and process your data in any country of their  choosing, which may cause your data, including Personal and Anonymous  Information, to be subject to privacy protections and legal rights that  may not be equivalent to those in your country.

Your Personal Information is retained until you request its deletion  pursuant to section 13 or until FreeStyle, LLC no longer requires such  information for the purpose for which it was collected.

  1. Change of Ownership or Business Transition

In the event of, or in preparation for, a change of ownership or  control of FreeStyle, LLC, or a business transition such as the sale of FreeStyle, LLC assets, we may disclose your Personal and Anonymous  Information to third parties who will have the right to continue to use  such information in the manner set forth in this Privacy Policy.

  1. Third Party Software and Services

Use of the Service may involve third party software or services, the  use of which may disclose your Personal or Anonymous Information to  third parties. Additionally, third party software and services may  collect Personal Information about your online activities over time and  across different websites. The Privacy Policy only applies to  information that FreeStyle, LLC collects, uses or discloses and does not  apply to the collection, use or disclosure of your information by third  parties through third party software or services. Use of third party software or services may require you to accept a third party’s terms of  service/use, privacy policy or other agreement. It is your sole responsibility to determine whether any third party agreement is  acceptable to you.

  1. Children

The Service is not directed to children under the age of 13 and we do  not knowingly collect personal information from children under the age  of 13. If we learn that we inadvertently collected Personal Information from a child under the age of 13, we will delete that information as  quickly as possible. If you are a parent or guardian of a child who you  believe provided FreeStyle, LLC with Personal Information without your consent, please contact FreeStyle, LLC at [email protected]

  1. Security

We are committed to ensuring that your information is secure. In  order to prevent unauthorized access or disclosure we have put in place  suitable physical, electronic and managerial procedures to safeguard and  secure the information we collect online. The Service may use industry  standard SSL (secure socket layer) encryption to transfer information.

  1. Updates

FreeStyle, LLC reserves the right, at its sole discretion, to change or  modify or to add or remove portions of the Privacy Policy at any time  (“Updates”). We agree to notify you of Updates through a Service message  and to make them available at You will be deemed to  have accepted any Update by continuing to use the Service. Unless FreeStyle, LLC states otherwise, Updates are automatically effective 30 days  after being posted on

  1. Email Preferences

We communicate with our users primarily by email. If you would like  to change the email preferences we associate with you (for example,  unsubscribing from receiving certain types of email) you may do so by  clicking a link within emails that we send to you or by emailing [email protected] to Unsubscribe.

  1. Your Rights

You may contact FreeStyle, LLC to obtain a copy of any Personal  Information we have collected about you, the production of which may be  subject to a fee as permitted by applicable law. In addition, you may  contact FreeStyle, LLC to correct or delete such information, except to the  extent that retention is necessary for our legitimate business purposes,  required by applicable law, in the control of a third party or where  correction or deletion is not technically feasible.

  1. Contact Us

If you have questions or comments about the Privacy Policy or FreeStyle, LLC’s information collection in general, please contact us at [email protected]  or:


FreeStyle, LLC

1111 Orren Street NE. 

Washington, DC 20002

All Personal Information you provide via email, mail or telephone  concerning the Privacy Policy or FreeStyle, LLC’s information collection  practices will be kept confidential.